Compare and Contrast

In a morning at work I was part of a supervisory team which oversaw creative but effective staffiing and led to not a single minute of delay to any of our customers. Quite the opposite; the reduced number of aircraft which operated today will have enjoyed direct routings, expedited climbs and shortened approaches. All this was achieved without our staffing arrangements at any stage diminishing our ability to provide a service. This means the number of staff was at all times appropriate to the demand.

When I got home I went to ASDA. I wandered amongst ravaged shelves sorely in need of re-stocking, bought what I could and waited in straggling lines at checkouts of which about 25% were closed. A supervisory team of, at times, four seemed to be observing but  not mitigating and certainly not fulfilling bullet #1 on the adjacent placard which aspirationally referred to opening more checkouts when queues form.

Compare and contrast.